Cookie Policy

This policy covers the use of information collected by PNO during your website visit.

Rijswijk, June 1st, 2019

What is a “cookie”?

A “cookie” is a text file containing small amounts of information which downloads to your personal computer or mobile device when you visit a website. Cookies are useful because they allow a website to recognise a user’s device. You can find more information about cookies at: and Various types of cookies facilitate you navigate between different pages on a website efficiently, remembering preferences you gave while visiting a website, and improving overall user experience. Others are used to provide you with advertising tailored to your interests or to measure the number of site and page visits.

Session based versus Persistent cookies

Some cookies are installed only for the duration of your visit to a website; these are called session based cookies. They automatically expire when you close your browser. Another type of cookie would remain on your device for a period of time. These are known as persistent cookies. The cookies used on this site are based on the International Chamber of Commerce guide for cookie categories:

  1. Strictly necessary
  2. Performance
  3. Functionality
  4. Targeting

Types of cookies PNO uses

1. Strictly necessary cookies. These cookies enable services you have specifically asked for. For those types of cookies that are strictly necessary, no consent is required. These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. For example these cookies will:

  • remember information you’ve entered on forms when you navigate to different pages in a single session, and
  • identify you as logged in to the website.

These cookies don’t gather any information about you that could be used for marketing or remembering where you’ve been on the internet. These cookies are not used to gather information that could be used to advertise products or services to you or remember your preferences or username beyond your current visit. Accepting these cookies is a condition of using the website, so if you disable these cookies we cannot guarantee or predict how our website will perform during your visit.

2. Performance cookies collect information about how you use our website e.g. which pages you visit, and if you experience any errors. We use them only to improve our site or measure response rates. All information collected by these cookies is anonymous and does not in any way impact your privacy. We need to use them to maintain our site’s effectiveness and ease of use and to improve how our website works, understand what interests our users or measure how effective certain features of our website are.
For example we use these to provide statistics on how our website is used. We do not pass this information to anyone. We also use performance cookies to help us improve the website by measuring any errors that occur or test different designs of our website.
In some cases, some of these cookies are managed for us by third parties. Where cookies are managed by third parties, any data may be used by such third parties but all data is collected and used in aggregated anonymised form.
Using our site indicates that you accept the use of ‘Performance’ cookies. Accepting these cookies is a condition of using the website, so if you prevent them we cannot guarantee how our site will perform for you.

3. Functionality cookies are used to provide services or to remember settings and choices you make to improve your experience during your visit. For example, these cookies will:

  • show you when you are logged into the website,
  • remember your login details,
  • remember the settings you’ve applied such as preferences,
  • remember whether we’ve already asked you if you want to fill in a survey, and
  • measure traffic received from various websites.

Functionality cookies collect non-identifiable data. No personal details are stored in this process and the information collected is only used in aggregate. We sometimes share some of the information with partners to provide a service on our website. In addition, some of these cookies are managed for us by third parties. In any case, the information shared or collected by third parties is only to be used to provide the service, product or function and not for any other purpose.

We will only collect functionality cookies based on your selection. If you accept the use of cookies we will store this information in a cookie named ‘cookiesettings’.

4. Targeting cookies are used to deliver PNO content more relevant to you and your interests. They are also used to limit the number of times you see, as well as help measure the effectiveness of, PNO marketing campaigns.

How we collect your consent

When you enter a PNO site for the first time, you will see a banner notice requesting your consent to use cookies.


Click here to change your cookie consent


Browser settings

Cookies can also be removed from your device using browser settings but there will still be some deterioration in the service you receive (for example you may not be able to access a page you earlier personalised).
Your browser lets you choose whether to accept, not to accept or to be warned before accepting cookies. Settings can be found in the advanced preferences.
If you delete all your cookies and when you use a different device, computer profile or browser you will have to tell us your preferences again.

This policy applies to all domains used by PNO Group Holding B.V. (See  However, some PNO websites may contain policies which are different from this one

We cannot be responsible for the policies and practices of other websites even if you:

  • accessed the third party website using links from our website, or
  • linked to our website from a third party website.

We recommend that you check the policy of each linked site you visit and contact the owner or operator of that website if you have any concerns or questions.

For more information about our policy, please contact

Last check by DPO, November 1st, 2022

Funded by the European Union

Funded by the European Union, under Grant Agreement N° 101135323. Views and opinions expressed are however those of the author(s) only and do not necessarily reflect those of the European Union or REA. Neither the European Union nor the granting authority can be held responsible for them.